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« The Limits of Efficiency, the Promise of Responsiveness | Main | Keep Your Eye on the Ball - “Trade Secrets” »

Coloring Outside the Lines

I’ve always wondered what happens outside my HR walls. I know what we do, but what do we really do again? We provide machines and service awesomeness but I guess I’m one of those people that like to experience things first hand.

And then. I saw it.
The IGEN. Ryan (one of our manufacturing engineers) from my Lean Six Sigma greenbelt training class offered to take some of us on a plant tour a couple months back. He made good on his offer and I took Becky (she maintains this site) with me.

[We did put on protective eyewear like we were supposed to and we all laughed awkwardly because we knew how ridiculous we looked…so I digress.]

The IGEN is pretty impressive in that the colors are amazing. They’re as bright as my highlighters, as sharp as the HD TV at Best Buy (I can see the pores on some of the models in the posters), and as clean as the white glove test (all the “dots” are in the right place, and there were nothing “outside the lines”).

[I was one of those kids in school that colored in the lines. That point was important to me.]

I was also impressed by the fact that the people who work on the IGEN, chose to work on the IGEN. After voicing their desire to work on the machines, employees were then tested to qualify. So to me, the desire + skill = medium rare Kobe beef?

It’s like going to a good steak restaurant. The chef may have the love for cooking but didn’t source the right cut from the right vendor because of his lack of discernment; or the chef has no love for the tender cut of meat and either overcooks it or undercook it. (Ah! The agony!) I like mines from an accredited vendor cooked medium rare please.

Wouldn’t it be nice too to have immaculate prints in its entire pore revealing glory?

I’m going to check out Shutterfly now for some photo thank you cards…

Mazie Ng
Human Resources
Xerox

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